Privacy Policy

1. Introduction

Welcome to MeloVerse Studio, available at https://meloversestudio.ca.

We respect your privacy and recognize that the personal stories you share with us may contain meaningful and sensitive information.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or submit a personalized song request.

2. Information We Collect

When you submit a song request, we may collect:

• Your name, email address, and optional telephone number.
• The occasion and intended recipient of your song.
• Personal stories, memories, and creative instructions you voluntarily provide.
• Your musical preferences, including genre, mood, and vocal style.
• Your preferred service package.
• Your privacy consent and information associated with your submission.

Our website may also process technical information necessary for security and operation, such as IP addresses and browser information.

3. How We Use Your Information

We use submitted information to:

• Receive and review personalized song requests.
• Communicate with you about your request.
• Clarify creative preferences and service availability.
• Prepare for future music creation services.
• Maintain website security and prevent spam.

We do not currently require payment when submitting a song request.

Submitting a request does not mean that music production has started.

4. AI Music Creation and Third-Party Services

MeloVerse Studio is preparing its AI-assisted music creation services.

Before sharing customer stories with external AI music platforms or creative partners, we will explain the relevant processing arrangements and obtain additional consent where required.

We will not automatically publish your personal stories or generated songs without appropriate permission.

5. Information Sharing

We do not sell your personal information.

We may use website hosting, email delivery, form-processing, and security service providers to operate our website and handle requests.

We may also disclose information when required by applicable law.

6. Information Storage and Security

We use reasonable administrative and technical safeguards intended to protect personal information against unauthorized access, disclosure, alteration, or loss.

No online service can guarantee absolute security.

7. Information Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, subject to applicable legal requirements.

You may contact us to request deletion of your song request information, subject to any applicable retention obligations.

8. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.

You may also withdraw consent to certain uses of your information. Withdrawal may limit our ability to continue processing your song request.

9. Children’s Privacy

Our song request service is intended for adults. Individuals under 18 should have a parent or legal guardian submit requests on their behalf.

Please avoid submitting sensitive information about children unless it is necessary and you have appropriate authority to share it.

10. Cookies and Website Technology

Our website may use cookies and similar technologies necessary for website functionality, security, and user experience.

If we introduce additional analytics, advertising, or tracking technologies, we will update this policy and provide any required notices or choices.

11. Changes to This Policy

We may update this Privacy Policy as our services develop or legal requirements change.

The latest version will be published on this page with an updated effective date.

12. Contact Us

For questions or requests concerning your personal information, contact:

MeloVerse Studio

Website: https://meloversestudio.ca

Email: info@philo-sfs.ca

Every Story Deserves a Song. 🎶